Shipping policy
At PureAura Skin, we are committed to delivering your beauty essentials as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Once your order is processed, it will be shipped immediately.
During high demand periods, processing times may take slightly longer.
Shipping Time
Because we work with international suppliers, delivery times may vary depending on your location.
Estimated delivery times:
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United States: 7–15 business days
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Canada: 8–16 business days
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Europe: 8–15 business days
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Australia & New Zealand: 8–16 business days
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Rest of the world: 10–20 business days
Please note that delivery times are estimates and may occasionally be affected by customs, holidays, or courier delays.
Shipping Cost
We offer free shipping on most orders worldwide. Shipping costs (if any) will be calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Incorrect Address
Please ensure your shipping address is correct at checkout. PureAura Skin cannot be responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package has not arrived within 30 days, please contact our support team and we will assist you in resolving the issue.